Firstport get ready for sale to Emeria with 26 new hires in three months
Firstport is the UK’s largest property management company, supervising over 300,000 properties across England, Scotland, and Wales.
As they geared up to be acquired, Firstport wanted to ensure their highest standards of service were underpinned by market leading technology capabilities.
Before its acquisition, Firstport needed to ensure it was well-positioned for the sale.
As part of the strategic initiative, the Chief Digital Officer (CDO) was tasked with driving digital transformation, focusing on modernising the business by delivering new digital capabilities. Given the impending sale, maintaining strict control over spending was also a top priority.
Historically, Firstport outsourced its digital operations to a Managed Service Provider (MSP), while internal technology roles were filled through a small selection of agencies for both contract and permanent positions. To meet business objectives within budget constraints, the decision was made to shift away from the MSP model and address the internal skills and capability gap.
To build a high-quality, mixed-resource team at pace, Firstport needed to rethink its existing recruitment strategy. The company required a better return on investment and an enhanced ability to attract top-tier candidates with the necessary skills to achieve its goals.
Firstport's executive team decided to partner with a single, accountable resource provider to replace the outdated resourcing structure. This partner would be responsible for supplying permanent, contract, and managed resources across the entire technology delivery function. Qurated was selected for the project in December 2021, with a target of hiring approximately 20 roles in the first quarter.
The Qurated team successfully placed and onboarded candidates in 26 new roles within the CDO function in just three months, surpassing the initial goal of 20 hires for Firstport in the first quarter. The acquisition was completed successfully, and Qurated’s contract was renewed under the new management.
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